"Today, leading organisations seek to understand and meet the "hidden need" of the customer and create the new anticipated service which meets or exceeds that need. These potential needs are what customers might truly value but would never think to ask for."

David A. Cain Phd, Illinois State University.

SPLOG is a division of essential Document Management, a 'software as a service' provider to Strata Plan Owners Corporations and to individual owners.

The SPLOG system is a complete digital document storage and distribution system specifically designed for accessing documents specific to individual strata plans.

SPLOG provides Internet access to a cloud 'software as a service' digital document facility – 'your Strata Plan Log Book'. SPLOG enables the recovery and viewing of building plans, certificates, specifications, approvals and any other documentation relevant to your Strata Plan online. This facility enables Strata Plan owners and authorised service providers, to access digital files in a secure format with password management. The facility can be utilized as an online filing cabinet, enabling customers the opportunity to file all minutes, reports and any other relevant documentation required for the effective and efficient management of their Strata Plan.

All SPLOG customers will have access to 'Strata Plan Central' which contains a wealth of information relating to all aspects of the operation, maintenance and general information relating to Strata Plans.